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The most visible IT costs are hardware and software, but these only represent a fraction of the overall picture. Beneath the surface lie the hidden, less quantifiable costs that can often end up being the most expensive. Gartner, an IT research company have noted that untrained software users require twice as much official support than trained users and up to six times the amount of support when peers are involved. In an economy where the only certainty is uncertainty,the one sure source of lasting competitive advantage is knowledge |
September 4th 2010
Contact Us Tel: 01689 877117
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